Amex Platinum Retention Offers: Get Up to $695 (69.5K Points)

The “amex retention hours” is a program that Amex offers to help keep its customers loyal. The program allows members to earn up to $695 (69.5K points) by spending on the card in a 12-month period.

Amex Platinum Retention Offers: Get Up to $695 (69.5K Points)

If you have an American Express Platinum Card with a large annual fee coming soon (or you’ve already been charged the fee), you should contact or chat with an Amex representative online. You might be awarded a hefty retention package that more than covers the yearly charge!

Here’s how I obtained a $695 statement credit on my Amex Platinum Card, and how you can, too!

My Experience with the Amex Platinum Retention Offer

The American Express Business Platinum card is one of my favorites. I’ve carried the card for almost 20 years since it provides fantastic travel advantages, such as a $500 credit per person for a flight delay, $200 airline credits, $400 Dell credits, free Global Entry/TSA PreCheck, and so on.

Not to mention that when you apply for the card, you may get 120,000 Amex Membership Rewards points as a sign-up bonus (worth anywhere from $1,200 to $3,600 depending on what you redeem them for).

It does, however, come with a hefty $695 yearly cost. While the Amex Platinum Card’s features and advantages more than compensate for the cost, it’s still a significant sum of money.

So, what’s this? Because of a retention incentive, I was able to have my annual fee paid back to my account, which means I can use my Amex card for free for the next year!

Amex Platium Retention Offers: Statement CreditAmex Platium Retention Offers: Statement Credit (Image courtesy of American Express)

By just conversing with an American Express customer care person online and expressing my worry that I haven’t used the card as much as I should because of the continuing epidemic, the Amex agent gave me a $695 bill credit to cover the card’s annual fee:

Amex Retention Offers: ChatAmex Retention Offers: Chat (Image courtesy of American Express)

Even if you don’t plan on canceling your card, it’s worth giving them a call or having a brief discussion online. It doesn’t harm to ask, and there’s nothing to lose by doing so.

If you do want to cancel and don’t get an offer, it may make your choice simpler.

What Are the Other Amex Retention Offers?

My Amex Platinum retention offer is rather generous, but it’s far from the only one available (and it’s not the only Amex card with a retention offer).

Consumers have lately received a slew of additional retention incentives, including statement credits and bonus points. In order to retain its consumers renewing for another year, American Express is recognized for being very generous.

  • My brother contacted Amex online and expressed his desire to cancel his personal Platinum Card owing to the hefty yearly charge. For spending $4,000 in the following three months, he was awarded 60,000 Membership Rewards points. Given the $550 yearly premium for the personal Platinum Card, this is a fantastic value.
  • Dan, a Money Ninja reader, was given a $100 credit right away and a $200 credit after spending $4,000 on his Amex Gold Card.
  • When a Flyertalk user stated that she hasn’t been able to stay at Marriott hotels as frequently as she used to, an Amex representative offered her 30,000 Bonvoy points if she agreed to maintain her Amex Bonvoy Brilliant Card. It had been two months since the yearly charge had been posted.
  • One of my pals who has an Amex Platinum Card was given the option of either a $150 statement credit or 15,000 Amex points. This was in addition to a $500 statement credit and 50,000 Membership Rewards points that he earned two years ago.

How to Get Retention Offers From Amex

Before I teach you how to ask Amex for a retention offer, bear in mind that what you may get relies on a number of factors:

  • your previous experience with American Express
  • What kind of American Express card do you have?
  • how long have you owned the card?
  • how much money do you spend on it each year
  • If you’ve just received a retention offer

While no one knows the actual algorithm, we do know that your account’s retention offer is established based on the characteristics listed above. So, if you don’t receive an offer this time, you can’t just hang up and contact (HUCA) again in the hopes of getting a better outcome.

Another thing to keep in mind is that you won’t be able to acquire a retention offer on the same card every year. Numerous data points indicate that you are only eligible for one “loyalty credit” every two years.

Now that we’ve cleared things up, there are two methods to acquire a retention offer:

Method 1: Make a phone call to American Express.

To contact cardmember services, dial 1-800-525-3355 or dial the number on the back of your Amex card.

Method 2: Have a conversation with an Amex representative.

By entering into your American Express account, you may speak with an Amex representative.

A chat box symbol should be hovering on the lower right-hand side of your display if you’re using a desktop web browser. The chat box is positioned on the upper right-hand side of the screen if you’re using the Amex mobile app.

Final Thoughts

Retention incentives are offered by credit card issuers such as Chase, Citi, and Discover to encourage cardholders to renew their cards, although American Express is the most generous.

According to several data points from sites like Flyertalk, the Amex Platinum cards have the greatest retention benefits. If you have another popular card, such as the American Express Gold Card, Marriott Bonvoy Brilliant, or Delta SkyMiles Reserve American Express Card, contact Amex to see what incentives are available.

Have you ever attempted anything like this before? What kind of retention offer did you get?

The “amex no retention offer” is an offer from American Express that allows users to get up to $695 (69.5K Points) in rewards for spending a certain amount of money within the first three months of account opening.

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